In today’s business world who does not have a mobile/cell phone? Whether it be a company provided device or increasingly a BYOD (Bring Your Own Device) own users phone being used. Either way this poses a challenge for businesses relying increasingly on data insights and technologies such as CRM to power their business success. Of […]Read more "How Do You Get A Salesforce 360° View Of Mobile (Cell) Phone Activities ?"
Ian Moyse, Cloud Industry Thought Leader & Cloud Sales Director at Natterbox At the very 1st Oracle Openworld Europe there was plentiful discussion, debate and example of how Cloud enabled technologies are rapidly transforming the approach to business delivery and a theme of strong visions of the near future was shared with the large audience. […]Read more "Broadening Customer Realms of Innovation"
VIDEO HERE The big noise in the market right now is GDPR, the General Data Protection Regulation. This is the new European rule for data protection which is replacing and superseding other local country laws. It still applies despite Brexit for the UK, and it will be enforced as of 25th May 2018, so we’re […]Read more "[VIDEO BLOG] GDPR: Telephony Consenting and Forgetting"
Ian Moyse, Cloud Industry Thought Leader & Cloud Sales Director at Natterbox Cloud is undoubtedly the driver of the new tech economy. Be it SaaS, PaaS, IaaS, Public, Private or Hybrid clouds, E-Commerce, IOT (Internet of Things), Big Data or some iteration that at the back of it is supported by cloud technologies. Technology is […]Read more "Skills Gulf Is Cloud’s Biggest Peril"
Ian Moyse, Sales Director Natterbox, Non Exec – Assuredata In a recent survey 92.3% said they maintain databases to host information on customers or prospects(Source : Global Alliance of Data-Driven Marketing Associations (GDMA) and Winterberry Group). With this in mind GDPR is going to be a huge data nightmare and as you will read below may lead […]Read more "Marketing, CRM & GDPR – The Perfect Storm"
By Ian Moyse, Sales Director Natterbox, Board Member Cloud Industry Forum & FAST Telephone systems and PBX’s (Private Branch eXhange) have historically been a hot potato in a business, an important service for users needing firm ownership and the most obvious bucket to be thrown into being that of the traditional IT team. This IT […]Read more "The Telephony Hot Potato & How to Fix It"