For the majority of small businesses, cloud-based solutions will be a preferred option, because they offer far more upsides than possible downsides. However, no solution is right for every customer in every scenario in every geography. No system ever has been— or we would all drive the same cars, use the same smartphones and have the same applications……
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Small Businesses have the opportunity to disrupt their customer experience and service in a positive manner through affordable cloud offerings. Quality of service and employee engagement and attraction can all be enhanced through today’s cloud offerings.
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In today’s business world who does not have a mobile/cell phone? Whether it be a company provided device or increasingly a BYOD (Bring Your Own Device) own users phone being used. Either way this poses a challenge for businesses relying increasingly on data insights and technologies such as CRM to power their business success. Of […]
Read more "How Do You Get A Salesforce 360° View Of Mobile (Cell) Phone Activities ?"
VIDEO HERE The big noise in the market right now is GDPR, the General Data Protection Regulation. This is the new European rule for data protection which is replacing and superseding other local country laws. It still applies despite Brexit for the UK, and it will be enforced as of 25th May 2018, so we’re […]
Read more "[VIDEO BLOG] GDPR: Telephony Consenting and Forgetting"
Ian Moyse, Cloud Industry Thought Leader & Cloud Sales Director at Natterbox A decade ago, smartphones did not exist; 14 years ago Social Networks like Facebook and Twitter were not thought of; only 3 decades ago no one had a personal computer. Today we live amongst rapidly accelerating advancements. As each generation of technology is improved, […]
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By Ian Moyse, Sales Director Natterbox, Board Member Cloud Industry Forum & FAST Telephone systems and PBX’s (Private Branch eXhange) have historically been a hot potato in a business, an important service for users needing firm ownership and the most obvious bucket to be thrown into being that of the traditional IT team. This IT […]
Read more "The Telephony Hot Potato & How to Fix It"