For the majority of small businesses, cloud-based solutions will be a preferred option, because they offer far more upsides than possible downsides. However, no solution is right for every customer in every scenario in every geography. No system ever has been— or we would all drive the same cars, use the same smartphones and have the same applications……
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Cloud-based solutions have already become an everyday part of our lives. We use cloud applications at every turn, often without even realising it. We may use an application on our computer or phone, and not think or care that the reason it works is because it’s operating in the cloud (e.g., Google Maps, Waze, Spotify, Shazam, Slack, etc.). In the same way, cloud-based applications may be brought into a small business, often without the user realising it. But, one thing is clear: users and the company they work for benefit tremendously from the hidden value the cloud brings. The cloud model is a stronger, more flexible, and commercially-beneficial way for a small business to access a business technology, function, or service.
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Small Businesses have the opportunity to disrupt their customer experience and service in a positive manner through affordable cloud offerings. Quality of service and employee engagement and attraction can all be enhanced through today’s cloud offerings.
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