In today’s business world who does not have a mobile/cell phone? Whether it be a company provided device or increasingly a BYOD (Bring Your Own Device) own users phone being used. Either way this poses a challenge for businesses relying increasingly on data insights and technologies such as CRM to power their business success. Of […]Read more "How Do You Get A Salesforce 360° View Of Mobile (Cell) Phone Activities ?"
Ian Moyse, Sales Director Natterbox, Non Exec – Assuredata In a recent survey 92.3% said they maintain databases to host information on customers or prospects(Source : Global Alliance of Data-Driven Marketing Associations (GDMA) and Winterberry Group). With this in mind GDPR is going to be a huge data nightmare and as you will read below may lead […]Read more "Marketing, CRM & GDPR – The Perfect Storm"
By Ian Moyse, Sales Director Natterbox, Board Member Cloud Industry Forum & FAST Telephone systems and PBX’s (Private Branch eXhange) have historically been a hot potato in a business, an important service for users needing firm ownership and the most obvious bucket to be thrown into being that of the traditional IT team. This IT […]Read more "The Telephony Hot Potato & How to Fix It"