Ring, Ring – Your Wake-up Call To The Next Cloud Revolution

Ian Moyse, Cloud Industry Influencer The telecommunications sector remains, for the majority part of the legacy world. It may not appear so to many, as customers often interact with the web and cloud-based interfaces and apps at the front-end, which hide the traditional infrastructure and process challenges under the surface at the telco provider. This […]

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How Do You Get A Salesforce 360° View Of Mobile (Cell) Phone Activities ?

In today’s business world who does not have a mobile/cell phone?  Whether it be a company provided device or increasingly a BYOD (Bring Your Own Device) own users phone being used. Either way this poses a challenge for businesses relying increasingly on data insights and technologies such as CRM to power their business success. Of […]

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