I have written and spoken many a time on Disruptonomics, the economy of rapid change we now live and survive within. We have seen an accelerating growth of large reputable and seemingly safe brand names slipping from customer favour and even going bust. Blockbuster Video succumbed to the new world of Netflix and Amazon Lovefilm, […]Read more "Disruptonomics – The Storm Worsens"
By Ian Moyse, Sales Director Natterbox, Board Member Cloud Industry Forum & FAST Telephone systems and PBX’s (Private Branch eXhange) have historically been a hot potato in a business, an important service for users needing firm ownership and the most obvious bucket to be thrown into being that of the traditional IT team. This IT […]Read more "The Telephony Hot Potato & How to Fix It"
Ian Moyse, Sales Director Axios Systems Rated #1 Social Influencer on Cloud, #16 on IOT (Onalytica), Board Member Eurocloud & Cloud Industry Forum We often hear the buzzword phrases, Customer Service, Quality of Service (QOS) , Customer 1st, NPS (Net promoter Score), etc and the market both B2C and B2B has been constantly changing […]Read more "Are You Being Served?"
By Ian Moyse – Eurocloud UK Board Member & Cloud Industry Forum Governance Board Member “We change our behaviour when the pain of staying the same becomes greater than the pain of changing. Consequences give us the pain that motivates us to change” Dr. henry cloud & Dr. john townsend The need for change and acceptance of […]Read more "RIP the Old World"
By Ian Moyse Eurocloud UK Board Member & Cloud Industry Forum Governance Board Member CRM (Customer Relationship Management) is one of the forerunners of cloud technologies and remains one of the great success stories in the space and itself has been dramatically changed as it has moved from an on network led market, to the […]Read more "How CRM changed cloud and cloud changed CRM"